Sevio Solutions SRL ("Sevio") aims to be the most transparent
online advertising firm and give Internet users complete control
over how they use their data. Our company abides by the
Self-Regulatory Principles laid down by the Digital Advertising
Alliance (DAA), the European Interactive Digital Advertising
Alliance (EDAA), and the Digital Advertising Alliance Canada
Other regulations with which Sevio is also compliant are those
issued by the Interactive Advertising Bureau's (IAB)
Self-Regulatory Principles for Online Behavioral Advertising, and
the IAB Europe OBA Framework.
Your AdChoices Opt-Out settings can be updated by clicking on your
region here: US, Canada, or Europe; and to change your NAI member
sites' settings, go to this link here.
We, Sevio Solutions SRL, along with our Affiliates ("Sevio", "we",
"us", or "our"), have a great concern for the privacy of our
involved in collecting , processing, using, and disclosing the
data that is collected through our website, www.sevio.com, or any
(collectively, the "Sites"), as well as our content-discovery
platforms, analytics tools, feeds, widgets, and other software
system tools that may be provided through our Sites or via
third-party websites (collectively, the "Services").
Read this information carefully so that you understand how we
process personal data and what your rights are.
We may collect data from or about you or your device, including
personal information ("Information") when you visit the Sites, or
use or interact with any of our Services, and this Information
The data we've collected through our Sites and Services may be
used in various ways, in accordance with your status as (i) a
publisher, advertiser, or another content provider who is in a
contractual agreement with Sevio, ("Customer"); (ii) visitor of
our Customers' websites and digital properties that are associated
with our Services ("User"); or (iii) a visitor of sevio.com ("Site
Visitor"), that belongs to the Customer or the prospective
Consequently, the relevant information for each of these main
categories has been segregated into three different sections that
are featured below. The Information which concerns and applies to
all three of the aforementioned categories is included in our
In order to find out more details regarding our Sites' and
1. Information Collected from Customers ("Customer Information")
Customer Information represents data which we directly collect
from our Customers. For instance, a Customer's contact details
will be collected by us upon entering a contractual agreement with
Sevio, or we might save a Customer's username and password during
the account registration on any of our Sites. We will also collect
the information submitted to us by the Customer when he sends an
e-mail containing inquiries or agrees to sign up to our e-mail
newsletters. We may also collect other Information that has been
provided to us on the Customers' own accord (for instance, the
contents of a message sent to us via our Sites or e-mail).
Information from potential Customers may also be collected by us
through the use of publicly available sources.
If a Customer signs up to use our Services or uses Sevio's
"Display" analytics dashboard, we may collect information such as
the Customer's name, e-mail address, telephone number, billing
details, and any other data that are provided to us by the
Customer while using the platform. Payments to or from our
Customers may also be processed on our behalf through
collaborations with third-party vendors.
2. How Customer Information Is Used
The Customer Information we collect might be used for several
Service Provision. To provide our Customers with the Services of
our Sites, or for other customer service purposes.
Client Communication. To reach and communicate with our
Customers regarding Customers' accounts via e-mail or other
means of communication, to answer general Customer queries,
requests, or complaints, and, lastly, to provide Customers with
news, pieces of advice, or other information that is useful or
of interest based on their communications preferences. This type
that we can track when the e-mails are opened and also evaluate
the performance of our campaigns. For additional information on
Marketing and Advertising Purposes. To offer newsletters,
exclusive deals, and promotions to our Customers either via
e-mail or other methods, and to contact them regarding products
or services that we think are in accordance with their
interests; for general updates regarding Sevio's activity and
services; also, for other marketing and advertising purposes.
All of the Information sent to us will comply with the
communications preferences of our Customers.
3 How Customer Information Is Disclosed
Our collected Customer Information may be disclosed to the
Sevio's Affiliates. Current or future affiliates of Sevio, as
well as parent companies, or subsidiaries, may receive some of
our Customers' Information for the purposes expressed in this
managed by, or are under our common management, such as Sevio
FZC, referred to herein as "Affiliates").
Sevio's Service Providers. Customer Information may also be
disclosed to our third-party vendors, service providers, agents,
contractors, or other services that perform various tasks on our
platform in our interest. Some of these tasks may include
maintenance, data analysis, surveys, e-mail marketing, data
hosting, fraud detection, and payment processing.
Customers. Customer Information may be disclosed to other
Customers if this is relevant for the Service we provide. For
instance, our publishers may receive Information regarding
possible advertisers on their network, or we may offer our
advertisers Information about which publishers' sites their ads
have appeared on.
4. Customer Options and Actions
Customers may have the possibility of performing certain actions
with regards to the Information provided to us, such as accessing,
updating, or modifying their data. These actions can be
accomplished either by changing their account data, sending an
e-mail to their dedicated account manager, or directly sending us
an e-mail at [email protected]
E-mails with promotional or informational content may be sent from
time to time to our Customers based on the communications
preferences they've opted for. Customers may choose to not receive
such communications by completing the instructions provided in
their e-mail. Please take into consideration that opt-out requests
may have a processing time of up to ten (10) business days.
You may still receive emails concerning your account or any
requested or received Services from us, even if you have opted out
from receiving promotional or informational e-mails.
1. Information Collected from Users ("User Information")
User Information is collected automatically when Users come into
contact with the Services featured on the websites of our
Customers and other digital properties. This User Information is
employed by most web-based services.
Sevio collects data only in a pseudonymized form, meaning your
identity is concealed from us as we do not know or process your
name, e-mail address, or other relevant personal data.
We may collect User Information that includes, but is not limited
data regarding the device and operating system of the User;
- IP address;
- the web pages visited within our Customers' websites;
- the link that brought the User to a Customer's website;
- the accessing dates and times on a Customer's website;
- event information (e.g., system crashes);
geographic location of User's internet service provider (i.e.
- other diagnostic data.
Our Customers are asked to acquire consent on our behalf to allow
us to collect this User Information (whenever it's required by
applicable data protection laws). User data may also be obtained
from our data partners (accredited or authorized institutions are
able to request such documents).
2. How Our User Information Is Used
Our collected User Information may be used for the purposes
featured down below:
Service Provision. For the purpose of providing our services to
our Users and Customers.
Content Customization. For the purpose of customizing and
personalizing the content and information that we may deliver or
feature to Users; retargeting content to Users via our Services;
personalizing our Services' user experience. For additional
information regarding the personalization of our content, please
access the Interest-Based Advertising section of this Privacy
Content Personalization for Multiple Devices. For the purpose of
offering an improved user experience for an all-encompassing
variety of browsers and devices (e.g., smartphones, tablets,
PCs) with better-targeted ad campaigns. We aim to provide the
same quality and user experience and personalized content
whether you are using a web browser or a mobile app. To achieve
this, we may sync cookies and identifiers with our service
providers or Customers that already have this implementation, so
that our Users can benefit from improved data and data segments,
and gain insight of other customers from the market.
Providing Data Segments for Targeting Content and Advertisements
for Services of Possible Interest. We may provide our Customers
with several data segments (groups of Users with common
attributes) either from us or from our data partners (accredited
or authorized institutions are able to request such documents)
to help them gain exposure to Users that have a higher chance of
showing interest in their content and ads. When forming
segments, we do not base our creation process on sensitive
information (e.g., race, ethnicity, religious affiliations, or
health status, genetic or biometric data, sex life or sexual
preferences). Our Customers may use, via our Services, several
standard health-related segments which focus on non-sensitive
issues that mostly concern general health and well-being or over
the counter treatments. We may also provide standard
finance-related segments that are about Users who have an
interest in financial services.
3. How Our User Information Is Disclosed
Our User Information may be disclosed to the following parties:
Sevio's Affiliates. Any of the existing or future Affiliates,
parent companies, or subsidiaries of Sevio may receive User
Information for data processing according to this Privacy
Policy's designated purposes.
Sevio's Service Providers. Our vendors, service providers,
agents, contractors, or other parties that provide our platform
with services (e.g., maintenance, data analysis, surveys,
payment and credit card processing, data hosting, etc.) may
receive User Information on our part.
Third Parties with No Affiliation. User Information may be
disclosed to other third parties that hold no affiliation with
Sevio, such as (i) our data partners (accredited or authorized
institutions are able to request such documents), so that we can
enable our advertisers to offer targeted content to specific
audience segments, and (ii) our programmatic demand and supply
partners (accredited or authorized institutions are able to
request such documents) so that we can offer personalized
Customers. User Information may be disclosed to the Customers
that have a Service we think might benefit from such
information. For instance, publishers may receive from us data
regarding the viewing and click-through patterns of their
content, and advertisers may receive conversion rates data that
they can use for analytics.
4. How to Access Your Sevio User Information
You are able to submit a request to access personal information
Sevio may hold about you, as well as correct, delete, erase your
personal data and restrict how this Information is processed. To
make your request, please contact us at [email protected]
5. Interest-Based Advertising
We may provide advertisements to you via our Services and the
Services provided to our Customers in accordance with your recent
browsing behaviour across various Customer platforms, browsers, or
For example, if you first visit a certain website, then the next
websites you will be visiting will feature content personalised
related to the content of the first website you have accessed.
(including clear GIFs), HTML5 local storage, and other
technologies in order to provide you with relevant advertisements
about products and services that are of possible interest to you.
regarding the technologies we use.
Third parties, such as ad networks, may also be used to display
advertisements derived from your online browsing behavior. This
will enable advertisers to present advertisements that target
items and services with relation to your interests.
In order to measure the effectiveness of ads and personalized
contents for you, our third-party ad networks, advertiser
Customers (and their affiliate content providers and agents),
and/or traffic tracking services may also employ the use of
web beacons (as well as clear GIFs), and Flash LSOs. The privacy
policy which these third-party cookies and other technologies
follow are those of a third-party entity that manages them, not
For queries regarding our collection and use of data for
interest-based advertising purposes, please contact us at
6. User Choices and Opting Out
Sevio's Users are provided with options that allow them to control
how their Information is used by certain Services. Customers are
able to control the interest-based content and ads they receive
through several options:
The display of interest-based ads from Sevio can be disabled by
clicking on the opt-out button below. It should be noted that
you will still be able to see Sevio's content recommendations
even if the opt-out function is enabled. Opting out prevents
Sevio from using your Information to generate recommendations
based on your particular interests. The recommendations you will
receive from now on will be based on the specific website you
are visiting (i.e., contextually based ads).
You can opt-out using our form at Sevio opt-out page.
Not Opted Out: You will receive personalized recommendations
from Sevio based on your browsing history.
Opted Out: Your activity will no longer be tracked by Sevio,
and, therefore, you will not be receiving personalized content
recommendations derived from your past online activities:
As we individually track device or browser operations, you will
need to opt-out on each device and browser, individually, in
order to completely opt out across multiple devices.
Your opt-out may not come into effect if your browser is set to
reject cookies, as we have already recognized your opt-out
configuration based on an opt-out cookie that we've sent to you.
For the opt-out to be effective in this scenario, you will be
required to confirm that your browser has the proper
configuration. Users that have a Safari browser on iOS11 or
macOS High Sierra first have to change their Privacy and
Security Settings in order to disable "Prevent Cross-Site
Tracking" and "Block All Cookies", and then access, once again,
the opt-out settings.
very few specific situations. These technologies work in a
similar manner to cookies, as they help us to create tailored ad
recommendations based on your interests and keep track if the
opt-out function was enabled. Please keep in mind that you may
not be able to restrict the use of non-cookie technologies with
certain web browsers, but you can go to the "User Choices"
section on this page and click on the Opt-Out feature to have
this function enabled.
Users can also disable getting targeted ads from Sevio and other
The NAI opt out tool stops Sevio and other NAI-approved member
companies from sending you targeted ads. The NAI offers a
guideline on how to opt out from mobile devices that run on
Android, iOS, and Windows Phone operating systems.
The Digital Advertising Alliance affiliate websites also feature
more information regarding User Choices and how to disable
targeted advertising for each of the member companies.
The DAA consumer choice page is available to United States-based
Users at www.aboutads.info/choices
The DAAC consumer choice page is available to Canadian Users at
The EDAA consumer choice page is available to European Users at
You will still be able to see the advertisements from the
companies featured in the DAA, DAAC, or EDAA consumer choice
pages, even if you have activated the opt-out function. Opting
out prevents these companies from using your Information to
create ad recommendations based on your particular interests.
The recommendations you will receive from now on will be based
on the specific website you are visiting (i.e., contextually
Your opt-out may not be effective if your browser has been set
to reject opt-out cookies when visiting DAA, DAAC or EDAA
consumer choice pages (these cookies notice companies if your
opt-out preference is enabled).
7. How We Keep User information
For ad-related purposes, User Information may be held for eighteen
(18) months since the User's last interacted with our Services,
after which we will de-identify the information by removing unique
identifiers or aggregating the data.
The resulting de-identified or aggregated data may also be held by
us to be used for reporting and analysis, during the entire period
it is of commercial necessity. This type of data cannot be used
for the identification of an individual or device. Opt-out data
may be retained for longer than eighteen (18) months in order to
track and keep active the opt-outs that have been requested.
Our data collecting and advertising is not knowingly targeted
towards websites that have, as their audience, children under the
age of thirteen (13). Parents or legal guardians of children under
the age of thirteen (13) are able to contact us at
regarding our data collection methods.
03. Site Visitors
1. Site Visitor Data Collection
Site Visitor Information may be collected by Sevio either from you
or from third parties that collect data when using one of our
Sites. We may combine all the data we obtain from different
Data Collected Directly from You. Site Visitor Information may
be collected by Sevio directly from you, in cases such as when
you send us an e-mail with an inquiry or a form on our Sites
that confirms you want to receive marketing materials or e-mail
newsletters. The data inputted into these fields before
submitting the forms may be recorded by third-party analytics.
Other visitor Information that you have sent to us may be
collected, including the contents of a message sent via our
Data Collection from Third Parties. Site Visitor Information may
also be collected by Sevio through third parties that
automatically do so, on our behalf, when you access our Site.
The collected Information may be about your operating system, IP
address, system configuration, device information, mobile data
information, your visited web pages within our Sites, the link
that redirected you to our Sites, what site you visited when you
left our Sites, the accessing dates and times, event information
(e.g., system crashes) and weblog data.
2. How Site Visitor Information Is Used
Your Site Visitor Information may be used by us for the following
Service Provision. For the purpose of providing the Services of
our Sites, as well as for management motives.
Content Personalization. For the purpose of offering
personalized content and data to you when you visit our Sites,
and to give you a tailored browsing experience.
Communication Purposes. In order to communicate with you and to
respond to your questions or complaints regarding our Services
through e-mail; or to offer you news, pieces of advice or other
updates we deem are of interest to you.
Marketing and Advertising. To send and contact you about
services and materials that we believe might be of interest to
you, such as newsletters, exclusive offers, and promotional
services, as well as for other purposes that involve marketing
and advertising. All of the information we will send will be
compliant with the communications preferences set by you.
Analytical Purposes. To have an ampler insight on how our Sites
are accessed and used, at an aggregated and individualized
level; to offer our response to any demands and preferences; and
to analyze and research how our site is used.
3. How Site Visitor Information Is Disclosed
Site Visitor Information may be disclosed by Sevio to the
Sevio's Affiliates. Any of the existing or future Affiliates,
parent companies, or sub-branches of Sevio may receive Site
Visitor Information for the processing purposes detailed in this
Sevio's Service Providers. Third-party service providers, such
as vendors, agents, contractors, or other entities that perform
services for our platform (e.g., maintenance, data analysis,
surveys, payment and credit card processing, data hosting, etc.)
may receive Site Visitor Information from us.
4. Third-Party Online Advertising
We may collaborate with third parties that employ their
proprietary cookies, web beacons, and other technologies which
record Site Visitors' online activities, either on our Sites
and/or other sites, so that we can provide personalized
advertisements that are suited to your interests.
Advertisers and ad networks are some of the included third parties
that may gather data upon your vising or interaction with their
advertisements and may also collect Information on your web
browsing activities either on our Sites or other different sites.
The ad placement of Sevio is based on the principle that they
should be featured in places that are of interest and have the
most relevancy to visitors. By enabling ad networks to place their
own cookies when our Sites receive a visitor, we are able to place
our ads organically.
Ad networks are able to identify past visitors of Sevio's Sites
through the use of these cookies. The ad network will be able to
deliver a Sevio advertisement on any of its new ad spaces on a
third-party website to that same individual that visited the Sevio
Sites, as its cookies recorded his activity and noted his interest
To find out more details regarding the collection of Site Visitor
5. Site Visitor Options
Site Visitors may opt out of third-party ad networks and
advertisers that collect Information on the Sites that serve ads
about Sevio. By visiting one of the Digital Advertising Alliance
affiliate websites, you can learn more about User choices and
opting out of interest-based advertising displayed by the many
The DAA consumer choice page is available to United States-based
Users at www.aboutads.info/choices.
The DAAC consumer choice page is available to Canadian Users at
The EDAA consumer choice page is available to European Users at
You will still be able to see the advertisements from the
companies displayed in the DAA, DAAC, or EDAA consumer choice
pages even if the opt-out function is enabled. Opting out averts
these companies from using your Information to generate ad
recommendations based on your particular interests. The
advertisements you will receive from now on will be based on the
specific website you are visiting (i.e., contextually based ads).
Your opt-out may not be effective if your browser has been
configured to reject opt-out cookies when visiting sites from the
DAA, DAAC or EDAA consumer choice pages (these cookies notice
companies if the opt-out preference is set in your browser).
Site Visitors that receive our e-mail subscriptions can manage
their subscription: For Advertisers Newsletter and For Publishers
04. General Provisions That Apply to Customers, Users and Site
1. How Your Information Is Used In addition to the purposes
aforementioned in Sections 1-3, we may use data collected from
Customers, Users, and Site Visitors for several other purposes:
Service Analysis. To improve our comprehension on how our Sites and
Services are accessed and used, at an aggregated and individualized
level; to offer our response to Customers', Users', and Site
Visitors' demands and preferences; and to perform other analysis and
research involving our Sites usage. Legal Compliance. To achieve
full compliance with the laws set forth by legal authorities or
other governmental regulatory bodies. Protection of Rights and
Interests. With the purpose of protecting our rights and interests,
and, by extension, the rights and interests of our Customers, Users,
Site Visitors, and the general public, in addition to the
Information Disclosure Third parties that receive Information
collected from us as mentioned above are required to agree and
in order to use the Information provided by us, and are not allowed
to use said information in other contexts or for other purposes than
disclosures may be made for the following purposes: Business
Acquisitions or Transfers. In case of our company acquisition or
merger by/with another company, or if our business unit or assets
are sold or transferred to another company, in the context of
bankruptcy events, or other business transmissions, we reserve the
right to disclose and/or transfer Information to the company in
question. Compliance with Legal Matters. Information may be
disclosed if it is required by law via legal procedures, such as
subpoenas, court orders, or other law, regulation, or judicial
proceedings. Protection of Rights and Interests. If we believe that
an investigation, prevention, or action against illegal activities
is required, we may disclose Information in order to combat cases
such as suspected fraud attempts, potential threats to personal
to provide them as evidence in court cases in which we are involved.
De-identified and Aggregated Data. Our Customers and other third
parties may receive aggregated or de-identified user Information to
be processed for purposes such as marketing, advertising, or
research. 3. Tracking Technologies: Cookies and Others Links to
third-party websites may be embedded in our Sites and Services. The
use and access of these websites are not under compliance with this
third-party websites. We absolve ourselves from any responsibility
regarding the information security and privacy practices employed by
these third-party websites. Our Sites, for instance, incorporate
features from third-party social networking platforms, such as the
"Like" button from Facebook. When using such features, they may
collect certain Information, including, but not limited to, the IP
address or the pages visited within our Sites and may also deploy a
cookie to enable the feature to have proper functionality. Features
and widgets from social media networks either have third-party
hosting or direct hosting on our Sites. The interaction with these
said features. Links to Customers' websites are not governed by this
Information collected through our Sites or Services is secured
through the application of proper technical and organizational
procedures in order to prevent the data from being lost, altered,
misused, accessed or disclosed by unauthorized entities, destroyed,
removed, or any other type of unofficial activities. Please keep in
mind that no security implementations can provide complete security.
5. Notice to European Economic Area ("EEA") Residents 6. Data
Controller The personal Information of EEA residents which has been
provided, collected by or for, or processed by Sevio in relation
with our Services, will be controlled by Sevio Solutions SRL. 7.
Legal Basis for Data Collection and Processing The legal basis for
collecting and using the personal Information of European Economic
Area Customers, Site Visitors, or Users (denoted in this Section 4.6
as "EEA Data") will vary according to the type of personal
Information collected and the specific circumstance in which the
collection took place. We will only collect Information from you for
the following purposes: (i) when we have your consent; (ii) to
establish a contractual agreement with you; (iii) when processing is
in our legitimate interest and this does not come into conflict with
your data rights, interests, and liberties. We may be legally
required to collect personal Information from you in certain cases
or may need the personal data to ensure the protection of your own
or another individual's personal interests. In case of a legal
requirement or establishing a contract with you, we will clearly
state, at the right time, when and if it is compulsory for you to
provide us with your personal Information (you will also be informed
of the possible consequences of refusing to supply the required
personal Information). The same applies should we require to collect
and use your personal Information for our own legitimate interests
(or any of our third parties), as we will explain to you, in due
time, what these specific interests are. Should you have additional
questions or require further information regarding the legal basis
on which your personal Information is processed and used, and to
have a better understanding of how our legitimate data processing
interest affects your data protection rights and freedoms, please
reach out to us by filling our contact form. 8. Personal Rights on
Information Your rights include requesting Sevio to (i) give you
access to your personal Information that might be held by us, (ii)
make corrections or modifications to your personal Information (if
there are any), (iii) erase your personal Information (if there are
any), and (iv) prohibit any type of processing of your personal
Information (if there are any). Another right you have is to file a
complaint to a data protection authority regarding our collection,
use and processing of your personal data. If you are interested in
finding out more, please communicate with your local data protection
authority by contacting them through the methods described here.
Should you have queries regarding our collection and use of your
personal Information, please contact us first at [email protected]
Users that want to find out more about the personal Information and
behavioral Information Sevio may hold about them, and the
enforcement of their personal Information rights, can request such
Information by sending us an e-mail at [email protected]
, so we may
provide them with the answers they are seeking or direct this
request to/cooperate with their employer, if needed. 9. EEA Data
Transfers Sevio data transfers outside of the EEA region. Customer,
User, and Visitor Information is currently stored in Sevio's data
centers located in the United States, Germany, India, Singapore,
Japan 10. Global Data Transfers Your Information may be transferred
by Sevio outside the country where the collecting took place,
including to a country that may have less personal Information
protection than the country of your residence. In order to prevent
such discrepancies from affecting your personal Information, Sevio
has set up all contracts to maintain the adequate level of
protection for your Information processing when it is shared between
or among Sevio's Affiliates, parent companies, and/or subsidiaries.
05. Our Contact Information
Should you have inquiries regarding the privacy aspects of our Sites
or Services, please feel free to reach us at the following
addresses: Sevio Solutions SRL Business Address UAE, Business
Center, Al Shmookh Building, UAQ Free Trade zone, Umm Al Quwain
E-mail: [email protected]
European Economic Area residents are able
to take their inquiry or complaint to a higher level if they are not
satisfied with the support team by contacting our Data Protection
Officer at [email protected]
updates or changes, so please read this policy periodically to keep
abreast with the new modifications. Any changes related to this
practices concerning the Information we may have about you, we will
try our best to alert you of such updates in advance by emphasizing
the changes on our Sites. We will request your permission in advance
for any material changes, should this be compulsory via applicable
data protection laws. By continuing to use the Sites and our
and any updates. If you have questions regarding this privacy
policy, you can contact us at any time using the following contact
form. Last modification made on 15th of October 2019 at 14:00 GMT